Workflow is:

• A. a group of steps or tasks
• B. related tasks that produce an outcome
• C. a progression of actions that fulfill a distinct work process
• D. a process from start to end

Answer: (C)

Workflow is the coordinated progression of actions that are carried out to complete a specific work process. This description captures both the sequence of steps and the purposeful aim to fulfill a defined clinical or operational process, which is why it’s the best fit. In practice, mapping a workflow shows who does what, when each step occurs, and what information is needed at each point, so systems can support the flow and identify opportunities for improvement. The other options miss one or more of these elements: a mere group of steps or tasks may lack ordered flow or a defined purpose; simply noting related tasks that produce an outcome doesn’t guarantee a deliberate sequence; and stating a process from start to end is too broad and doesn’t emphasize the intentional progression of actions that accomplish a distinct work process.