Which of the following is NOT included in a request for proposal?

• A. System functionality
• B. Vendor support
• C. Projected cost
• D. Patient response

Answer: (D)

An RFP outlines what the system must do, the level of vendor support after deployment, and the projected costs to implement and maintain the solution. Patient response describes how patients react to or experience the system after it’s in use, which is an outcome assessed after deployment, not a detail you specify when soliciting vendor proposals. Therefore, patient response is not included in a request for proposal. The other items—system functionality, vendor support, and projected cost—are central to comparing and selecting a vendor.