Which of the following is not included in a RFP?

• A. System Functionality
• B. Vendor Support
• C. Projected Cost
• D. Patient Response

Answer: (D)

RFPs are focused on what the vendor must deliver and how it will be supported, along with the anticipated cost. They spell out the required system functionality, the vendor’s support commitments (like maintenance, service levels, and training), and projected costs to enable fair comparison of proposals. Patient response refers to feedback or outcomes from patients, which is not part of the vendor bidding or procurement criteria. That type of information belongs to patient experience assessment or post-implementation evaluation, not the RFP. So the element not included is patient response.